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Our experts not only transform companies, they are committed and passionate about what they do. That’s why we keep you up-to-date with the latest articles, blogs, white papers and internal news. Learn more about new technology, innovations and the future.

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Inspiration and information

End of support for Exchange Server 2016 and 2019

On 14 October 2025, Microsoft will officially discontinue support for Microsoft Exchange 2016 and 2019. After this date, there will be no more updates, no more security patches and no more support from Microsoft.

How technology and empathy are rewriting the rules of customer service

In the age of ‘now and immediately’, a total focus on the customer and their concerns seems to have long become the standard experience for each and every one of us. The digitalisation wave rolled through the country and promised to empower the end customer through self-service portals and chatbots.

OpenAI unveils Sora: the future of AI video creation

Sora is now available on Sora.com for ChatGPT subscribers in the US and most other countries. It is not yet clear when Sora will be available in Switzerland.

Microsoft Ignite 2024: All the important new features summarized!

Microsoft Ignite is one of the most important events for IT professionals, developers and technology enthusiasts worldwide. It offers a unique platform to learn about the latest innovations from Microsoft, gain practical insights into modern technologies and exchange ideas with other professionals.

#TechBlog: Microsoft Ignite 2024

In this blog, we dive deep into the technical details to bring you the latest innovations, the most exciting use cases, and the best practices for your everyday IT needs. Ready to take your knowledge to the next level? Then read on!

The Luzerner Kantonalbank (LUKB) relies on Modern Work by isolutions.

The Luzerner Kantonalbank (LUKB), as part of its strategic initiative FUTURO, is advancing digitalization and development together with isolutions to enhance efficiency and stay ahead.

Steigerung Der Effizienz Von Marketing Teams

Boosting the efficiency of Marketing Teams: The Key to a better Employee Experience

In today's fast-paced business environment, marketing teams are under constant pressure to deliver results – from increasing revenue growth and generating leads to raising brand awareness and demonstrating ROI.

Copilot Wave 2: New Features

Copilot Wave 2 is not just an update – it's the next big step in the world of artificial intelligence. Over the last 18 months, Microsoft has been continuously developing Copilot and learning from user feedback. The result: an AI assistant that not only responds to commands, but also actively works with you, uses your business knowledge and creates real added value.

#TechTalk with Markus: AvePoint Cloud Backup and AvaBot

A few weeks ago, Dominik Meier and Markus Gabriel had the opportunity to attend the AvePoint bootcamps in Cologne and Zurich. Markus shares the most important insights from the exciting bootcamp with you below and summarizes them.

The CrowdStrike Incident 2024

A faulty update triggers a global IT crisis that became known as «Y2K24» Millions of Windows systems crashed, critical infrastructure was paralysed and companies worldwide were affected. Find out how CrowdStrike reacted, what measures were taken and what lessons were learnt for the future.

What does your summer vacation have to do with Customer Journey and Customer Experience?

What does your summer vacation have to do with customer experience? We'll tell you! Because we think of the customer journey holistically in customer lifecycle management.

Screenshot von PowerBI mit Revenue im Fokus

Utilise synergies: How you can use your Power BI Report in CRM

Information on sales or marketing activities is often recorded in a CRM system and then analysed in a separate reporting tool. These analyses lead to measures that are then implemented in the CRM. Wouldn't it be exciting to map all these activities in a single system?

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SharePoint Power: How to optimize Communication in your Company

Discover how you can revolutionize internal communication and collaboration in your company with SharePoint Intranet. Learn how to unlock the full potential of Microsoft 365 to increase productivity and efficiency.

Laptop mit Icons in der Luft von E-Mail Sicherheit

Securing E-mail Security with just a few Measures

Implementing a few measures can significantly increase your email security. Check your domains and bring them up to the latest security standard to protect yourself against the increasing threats.

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Revolution in AI: GPT-4 Omni changes the way we interact with information systems

The evolution from ChatGPT to Copilot marks a significant advance in the field of AI.

isolutions Mitarbeitende feiern den Great Place to Work 2024

isolutions is the third best employer in Switzerland!

isolutions is one of the Best Workplaces in Switzerland! The lived culture and the unique isolutions team spirit are convincing: Great Place to Work awards isolutions 3rd place in the category medium-sized companies.

From ChatGPT to Copilot: the next Level of AI Interaction

The evolution from ChatGPT to Copilot marks a significant advance in the field of AI. While ChatGPT revolutionized the interaction between humans and machines, Microsoft has ushered in a new era of AI-powered support in various applications with Copilot.

isolutions Cybersecurity Month 2024 im Mai

Online Privacy: A Compilation of helpful Tools

Discover our selection of tools to protect your privacy in the digital world. From browser add-ons to extensive collections of privacy tools - we have put together an overview for you.

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Unleash the Potential: Artificial Intelligence in your Company

Find out how AI promotes innovation without replacing people, but through new ways of working together. Join us in an era of intelligent technologies and use AI to increase efficiency and creativity in your company.

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Efficient licence usage in D365: focus on cost optimisation and compliance

D365 licences offer opportunities for cost optimisation and user acceptance, but with the challenge of meeting Microsoft's licensing conditions. We explain why it is worth taking a closer look and how licence consulting can help.

Microsoft Ignite Switzerland 2024

Microsoft Ignite Switzerland 2024 was a complete success with around 1,200 participants. In addition to inspiring keynotes and sessions on generative AI and Microsoft Copilot, exciting discussions and insights took place in the networking area.

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From Data to Security Pilots: isolutions and AvePoint join forces for a secure Microsoft 365 Environment

The partnership between isolutions and AvePoint not only strengthens security and compliance in Microsoft 365 environments, but also offers companies the best solutions for long-term success and future-oriented digital transformation.

Alinghi Boot auf dem Meer überdeckt mit dem Schriftzuf Jahreskickoff 2024

isolutions annual Kick-off 2023

Under the motto: «Keeping the Winning Spirit» founders Josua and Benjamin Regez open the annual kick-off! It is immediately clear that we as a team want to sail successfully into the future with our new vision.

Microsoft Ignite 2023

Microsoft Ignite 2023: Discover groundbreaking Generative AI and Copilot. David Schneider, CTO, in an interview about the way we interact with IT systems and how these innovations positively influence daily work.

Microsoft 365 Copilot Screen Ebenen mit Beispielen

Copilot: The Future of Work has landed - Strategies for a smooth Introduction

Discover Microsoft Copilot and its seamless integration into your work environment. Learn how this AI assistant optimizes meetings, creates documents and increases your productivity. From theory to practical implementation.

Nils Hafner, Professor, Autor und CRM Berater, im Interview

Interview with Nils Hafner on CRM and Customer Experience

In this interview with Nils Hafner, experienced CRM consultant, discover how companies use CRM and customer experience to better recognize their customers, create impressive customer experiences, and what the number one rule in customer service is.

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Artificial Intelligence in ChatGPT and Use Cases

Learn how AI works in ChatGPT and what the potential use cases are. From Intelligent Document Processing to creative collaboration between humans and machines, ChatGPT demonstrates the transformative power of Generative AI.

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CRM is more than an IT Solution: The Use of Data for an effective Customer Strategy

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How Marketing contributes to the Fulfillment of Corporate Goals: From Strategy to Implementation

Marketing is an essential part of any business to attract and retain customers and increase sales. Learn what your marketing team should look for to meet business goals.

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Maximum User Satisfaction through Digital Experience Management

Digital Experience Management (DEM) encompasses the holistic strategy for analyzing, managing and optimizing the digital employee experience within an organization.

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ChatGPT: The AI Revolution for smart Working and Maximum Productivity

Microsoft's Copilot is designed to help users in Microsoft 365 apps increase their skills thanks to AI-powered tools. Until then, we've already given you 12 tips on how to use ChatGPT successfully.

Frau die mit Headset via Microsoft Teams telefoniert

Busy on Busy - A Feature of Microsoft Teams Phone

Microsoft has made improvements to the «Busy on Busy» feature in Microsoft Teams telephony. The caller is informed that the desired person is already busy - as with traditional telephone systems.

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Price Reduction of Microsoft Cloud License by 9% from 01.09.2023

Microsoft is reducing the prices for cloud licenses in Switzerland by 9% from September 1, 2023. As an isolutions Marketplace customer, the automatic price adjustment takes place after the renewal of the license period.

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Conversion of Non-Profit and Education CSP Licenses from November 2023

Microsoft announces transition: Starting in November 2023, non-profit and education customers must now also switch from CSP to NCE licenses.

Teams Meeting mit Surfacehub der eine Statistik überträgt

CSP Legacy Licenses are discontinued

Important change to CSP Legacy Licenses: Microsoft will discontinue all CSP Legacy licenses beginning in 2024. Manual conversion to NCE licenses is required, otherwise automatic conversion to NCE annual licenses will occur.

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Artificial Intelligence: What Impact will it have on tomorrow's Employees?

Discover how artificial intelligence (AI) is revolutionizing the employee experience and paving the way for a more productive and engaging future of work. Explore the three pillars of a great employee experience—physical space, culture, and technology—and learn how AI is transforming each aspect.

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Microsoft Teams Phone - sorry, we are closed, open, or half closed?

Microsoft Teams Phone has published an improvement in the subject of cantonal holidays for customer service and the availability of employees during absences since the last release. Thus, internal efforts can be reduced through configuration automations.

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Application Security as a Priority

How can you ensure that secure software runs on secure infrastructure? The experts of our Security Guild present three strategies for this at a meeting of the .NET User Group Bern.

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Cybersecurity Month - more Awareness for more Security

Once a year, the Cybersecurity Month takes place at isolutions. The goal is to strengthen the company's internal awareness of possible cyber risks with the help of various sessions and workshops.

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Copilot - the Artificial Intelligence for Microsoft Dynamics 365

Microsoft announces Copilot for Microsoft Dynamics 365. Copilot will transform the next era of business applications through generative AI, promising greater operational efficiency.

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Hybrid Work - what to do in an Emergency?

Your company has recently introduced M365 and teams to enable employees to work in different locations. But do you know what to do in an emergency? Microsoft Teams can help!

Customer Experience Management Auswertung am Laptop mit Ranking

5 KPIs for evaluating and optimizing the customer experience

Today, an exceptional customer experience is a decisive factor for the long-term success of any company. Customer Experience Management (CEM) is therefore imperative. But which KPIs are suitable for this?

Microsoft Solutions Partner Designations

Due to a great expert knowledge as well as the excellent quality in customer projects, isolutions has been certified in all six Microsoft Solutions Partner Designations.

Management of Cyberrisks in the Public Cloud

As part of the CAS in Cybersecurity at the ETH Zurich, Leticia Hollenstein, Account Manager at isolutions, took an in-depth look at her passion for IT security. In the whitepaper «Management of Cyberrisks in the Public Cloud», she explains the advantages of the cloud in terms of cybersecurity, which tools are suitable and which trends are coming.

Microsoft Envision and Ignite Spotlight on Switzerland

On 08.03. and 09.03. the Swiss Microsoft community met at the Kongresshaus in Zurich for Envision and Ignite. The Microsoft conference was filled with interesting sessions and plenty of space to exchange ideas with like-minded people - a «class reunion» of a special kind.

isolutions wins its 10th Advanced Specialization

Thanks to in-depth expert knowledge and many years of practical experience, we were able to win the «Advanced Specialization» award in 10 areas defined by Microsoft.

isolutions annual Kick-off 2023

The future starts today and YOU make the difference. Strong words to kick off this year's annual kickoff at the Convention Center at The Circle. Together with the whole crew we start into the year 2023 - Better. Unlocked. Changed.

The Top 3 Trends in Software Development 2023

To kick off the new year, we asked our software developers and architects which trends in software development will move the industry in 2023.

Übersicht von allen elf Microsoft Advanced Specializations mit Badge pro Zertifizierung

11th Advanced Specialization in Custom Solutions for Microsoft Teams

With the «Advanced Specialization Custom Solutions for Microsoft Teams», isolutions has achieved its eleventh Microsoft Advanced Specialization. This means that we have achieved all six of the six possible certifications in the area of Modern Work.

Security: Ready for the nDSG?

The nDSG will come into force on 01.09.2023. Are you technically prepared for it? We help you to be technically ready for the new guidelines.

isolutions gets the 9th Microsoft Advanced Specialization

Through in-depth expert knowledge and many years of practical experience, we have been awarded in nine Microsoft «Advanced Specialization».

Microsoft Partner of the Year 2022

Microsoft's Partner of the year award recognizes companies that have proven themselves by delivering innovative and unique customer solutions around Microsoft Dynamics 365 Sales, Marketing and Service.

Security and Risks

Very often, security tools and measures are discussed before the underlying risks are even known. You should start with the general business risks and then derive the cyber risks from them.

BeachBootCamp 2022

The entire crew of around 200 employees met in Barcelona. The aim was to analyze customer cases, develop innovative ideas, exchange ideas and get to know each other better.

The Benefits of Power Platform? Micha Stauffer will tell you!

There are not enough developers to implement the requirements of the business. Microsoft Power Platform changes that and empowers employees to develop solutions for their processes themselves.

Modern Data Analytics - Know more with less

A modern Azure based data architecture uses an Azure Data Factory, a Datalake and PowerBI for visualization. You get your data in a clearer, more efficient and cost-transparent way.

Relevance of Marketing Automation

Successful companies automate in marketing twice as often as others. If no technologies are used to automate sales and marketing, companies are only half as successful in achieving their goals.

The annual Kick-off 2022

With our annual kick-off, we briefly look back at the biggest milestones of the past year and get in the mood as a crew for the exciting projects in the new year.

Omnichannel and Power Virtual Agents

Whether in B2C or B2B, customer service is central to the success of your business. Omnichannel for customer service connects CRM data and customer contact.

Agility in the Team - Interview with Bernhard Rohrer

There is a lot of talk about agile teams. But what exactly does that mean? And how do you achieve it? Bernhard Rohrer has already restructured an entire team and talks about his experiences.

Change Management - Your Employees deserve it

Do we need change management? And what does that have to do with employee experience anyway? Your employees, one of the most important assets in the company, need attention when it comes to change.

HoloLens 2 and Guides

In September 2020, we were allowed to unpack and try out the HoloLens 2. To gain more experience, we conducted an internal field test with the HoloLens 2 and its guides.

Interview Thomas Liechti, CEO of Mount10

The Swiss Cyber Defence DNA (SCD-DNA) is a guideline for your SME, with which you can protect yourself easily and efficiently against cyber-crime threats and against major financial damage.

Microsoft Viva

Microsoft Ignite gave us a more tangible impression of Microsoft Viva and how the «Next Level Employee Experience» looks like.

Interview with Sascha Maier, Head of IT IWC

Almost every week, we read about cyberattacks on well-known Swiss companies. Ransomware attacks and cyberattacks on cloud services are currently perceived as the greatest risks.

The HoloLens 2 with Remote Assist in the Service Field

Together with Hilpert AG, we tested the HoloLens 2 in field service. Find out how the HoloLens 2 performs in the field test.

isolutions SnowBootCamp 2021

If at the beginning of January the entire isolutions crew is eagerly awaiting the 8th of January with joy and curiosity, then there can only be one reason - our legendary annual kick-off is just around the corner.

Customer Surveys with Dynamics 365 Customer Voice

Customer feedbacks are an important source for your own continuous improvement process. Conduct your own customer surveys easily and integrated with Dynamics 365 Customer Voice.

Partner of the Year 2020

isolutions wins the award «Microsoft Partner of the Year 2020» in the category «Modern Work & Security».

The third YB Hackathon

On October 9 and 10, together with the Football Club YB, we successfully held the YB Hackathon for the third time, in which over 100 people participated.

How SBB migrated into the Cloud

SBB and isolutions are working closely together on various digitization projects. We had the opportunity to interview Mr. Sieber and ask him a few questions about public administration and the cloud.

The Migros-Genossenschafts-Bund relies on Microsoft Teams

After a pilot phase with over 150 users, theMigros-Genossenschafts-Bund is now using Microsoft Teams throughout the Group. The interplay between technology, training and user adoption is extremely important in such a project.

Whitepaper

In-depth insights

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Whitepaper Microsoft 365 Copilot

With Microsoft 365 Copilot, companies increase their work productivity thanks to advanced AI integration in common Microsoft applications. This saves a lot of time, increases efficiency and improves quality.

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Whitepaper Cloud Operations

With Cloud Operations you are more agile, more efficient, processes are optimized and competitiveness is ensured. This whitepaper shows you how.

Verwaltungsmitarbeitering bedint ein junges Paar am Schalter

Whitepaper Public Sector

How you too can adapt your office to the needs of today? How you can modernize? In our white paper, we show you how you can establish a future-proof environment.

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Whitepaper AI at Public Sector

Facts, opportunities and limitations. Discover how artificial intelligence (AI) is transforming public administration - from chatbots to process automation. A guide to integrating artificial intelligence in the public sector.

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Whitepaper Cloud Security

A secure workplace from the cloud - with the right partner it works. isolutions helps you build a digital secure workplace.

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Whitepaper Employee Experience

A good customer experience is the be-all and end-all for success in any company. But this only happens when the employees are happy with their own company and can really identify with it.

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Whitepaper Teams Integration

Do you want to simplify and promote collaboration between your employees? The new Teams Integration for D365 Sales will help you do just that. This whitepaper shows you how.

Whitepaper Teams Integration

Do you want to simplify and promote collaboration between your employees? The new Teams Integration for D365 Sales will help you do just that. This whitepaper shows you how.

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Whitepaper Change Management

Are you facing a change in your company or are you already in the middle of change? Change - be it technical or organizational - brings opportunities and risks. Learn how to deal with Chagne successfully.

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Whitepaper Eduart - Education Framework

Eduart: For easy planning and execution of exams - online and on-site. The smart assistant Eduart stands for automation and efficiency in the education and training sector, as well as in the examination and certification sector.

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Whitepaper App Modernization

Get rid of your cumbersome, outdated application and get excited about new cloud native app. It's time to modernize your apps.

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Download Whitepaper Workplace as a Service

Workplace as a Service is a secure, digital workplace from the cloud at a fixed cost. We give you 7 reasons for Workplace as a Service in our whitepaper. Read it now.

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Download Whitepaper Microsoft Viva

Increasing employee satisfaction through a digital platform? Yes, it's possible! With Microsoft Viva, various processes can be simplified and brought together in Microsoft Teams. We show how.

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