Thanks to new application to reduction of numerous additional efforts
SalutaCoach is a start-up of the University of Basel and offers effective, scientifically based and sustainable health promotion. The goal is to help people increase their personal health literacy and achieve their individual health goals. The coaching platform is an essential factor for successful 1:1 coaching. The secure platform enables the exchange between coach and client, and supports in changing habits. All coaches have a degree in sports science, psychology, physiotherapy or similar.
Initial Situation
SalutaCoach pursues the goal of actively supporting people in the prevention of physical and mental illnesses and empowers them to independently make health-related decisions. Through targeted 1:1 online coaching, employees of companies or private individuals are accompanied by a personal coach (CAS Personal Health Coach). In addition to the online coaching sessions, the contact between the coaching sessions via chat function, as well as the detailed documentation within the framework of a coaching journal is an important component of the coaching. As well, efficient customer management on the part of the coach is essential for successful coaching. The processes for this were not yet optimal and led to numerous additional efforts for the coaches.
Solution
Together with SalutaCoach, isolutions has developed an application that not only serves as a communication platform for customers and their coaches, but also offers task tracking, enables central knowledge transfer and facilitates customer management for coaches. In addition, the new application also shows progress. Sessions can be scheduled with a coach, appointment invitations can be sent, and session summaries can be shared via the custom solution. Thanks to the connection to Microsoft Teams, video calls can be held easily on all devices, agreements and tips can be exchanged via chat, and images or PDFs can be attached. In the journal, a log of all activities and goals is available to the client and coach at any time. Push messages remind clients of their sessions, for example, and inform them of new messages from their coach. The coach has the option to preset messages and send them automatically at a desired time. The automations minimize recurring efforts for SalutaCoach and their coaches. Furthermore, SalutaCoach can use easily attached surveys to gather more information about specific topics or customer requests and respond to them quickly.
Angela Metzger
Operation Manager and Member of the Executive Board | SalutaCoach
«We face the challenge of developing an optimal solution for two very different target groups. On the one hand for our customers, but on the other hand also for the coaches. Together with the isolutions team, these challenges were recognized very quickly and within a short time we were already able to use a functioning MVP that met the needs of both user groups. Further development took place in a needs-oriented manner and changes to plans could be quickly incorporated and implemented.»
LGT
Collaboration with Change Management strengthened: LGT relies on Microsoft 365 and Copilot
Helion Energy AG
Digital Transformation for Energy Pioneer Helion
Shell Lubricants Switzerland AG
Efficient Product Planning in Seconds thanks to new Web Application
SBB
From Migration to long-term Partner: SBB on the Path to Digitalization with isolutions
Stadt Zürich Drogeninformationszentrum
Transformative Efficiency: How DIZ optimizes its Service thanks to Low-Code App
MLL
Evaluation expertise: How isolutions helped MLL Legal to select an efficient and neutral partner
Swissgenetics
Efficient Customer Service and Process Optimization thanks to digital CRM Solution
Seilbahnen Schweiz
Better accident prevention thanks to new accident database
Bell Food Group
The training portal successfully supported the introduction of Microsoft 365
Well
The Modern Workplace as an Enabler for Innovation in the Healthcare Industry
Diabetes Center Berne
More flexibility in diabetes research thanks to Azure and Workplace as a Service
edupool.ch
Digital and modern Exam Management: Automation, Flexibility and increased Efficiency
LOWA
Modern workplace without internal IT specialists
SalutaCoach
Thanks to new application to reduction of numerous additional efforts
EXPERTsuisse
Support and Project Manager for successful Evaluation Process
Swissgrid
New Contact Center Solution for a Modern Workplace with more Scalability and Flexibility
Lusee
Thanks to interactive Conversations increased Sales Opportunities
Fachhoschule Nordwestschweiz
Lower Licenses Costs with Microsoft Teams Telephony
V-ZUG
International Business driven by Introduction of Microsoft D365
BOBST Group AG
Employee Experience 2.0 - Leading Innovation BOBST Life Program for 5'000 Employees
Securitas
With the Introduction of M365 to the Company Culture Booster
Migros-Genossenschafts-Bund
Digital Identity, M365 Toolkit and better enterprise-wide Communications
Rotpunkt Apotheken
Increased Efficiency and fewer Excel Lists thanks to Microsoft D365
BFU
New Web Application leads to 80% higher Data Quality
AMAG
Future Workplace with M365 Suite rolled out to 6'500 Employees
Innosuisse
Efficiency Increase of the Innovation Promotion Process thanks to individual Solution «Innolink»
KIBAG
Successful Introduction of the digital Workplace thanks to User Adoption for 1'200 Employees
Gartenmann Engineering
From successful Cloud Transformation to secure and reliable Operation
Rega
Increased Security in Operations thanks to Migration to the Cloud and M365
Swisstransplant
Digitization of Processes for improved Planning and as an Innovation Driver
