The Modern Workplace as an Enabler for Innovation in the Healthcare Industry

Well Gesundheit AG pursues the mission of bringing together all service providers and insurers to provide the best possible care for users. Thanks to the transformation to the cloud, the start-up's entire IT infrastructure could be set up within a very short time. In addition, the introduction of the Workplace as a Service allows employees to focus on their core business, since IT support is fully covered by isolutions. 

Well Gesundheit is a joint project of CSS, Medi24, Visana, Zur Rose, Galenica and Swiss Medical Network. The vision is to lead the Swiss healthcare system into the digital future together with other partners. Well's users receive fast and high quality treatment, transparency, active support in health matters, a wide range of digital and physical health services, and secure health data management. At the touch of a button, they are connected to the Swiss healthcare system.

Initial Situation

Well Gesundheit AG was founded in 2021 as a joint venture start-up of the Swiss health insurers CSS and Visana as well as Medi24 and Zur Rose, with the aim of setting digital and innovative milestones in the Swiss healthcare market. As part of this foundation, the complete IT infrastructure for the newly emerging company had to be built within a very short time. For the technology start-up, the solution was to enable rapid growth and provide operational relief.


In less than four weeks, the specialists from isolutions set up and put into operation a complete workplace environment (user and device management, e-mail, calendar, document storage, teams, and much more) based on the Microsoft 365 Cloud for Well. Today, the employees of Well AG work with their end devices (Windows/Mac, cell phones) in the Microsoft Cloud. They benefit from the ability to work together on documents in real time and share them with internal and external parties, as well as hold chats and meetings. Thanks «Workplace as a Service», employees can completely rely on isolutions' service when it comes to maintenance, backup, monitoring of the systems or user support, and can devote themselves entirely to their core business.

weeks for the complete conversion
Icon Cloud Alert
< 1 incident per month
Drei iPhones, welche die App von Well Gesundheit zeigen


  • The new solution makes it possible to start operations quickly and easily without having to purchase and maintain local IT systems.
  • In the first two years, Well grew from 7 to over 30 employees without making additional investments in the workplace solution. This was possible thanks to the easy scalability of the Workplace as a Service solution.
  • Scalable and manageable costs due to monthly fixed costs per user including full IT support by isolutions.
  • Possibility for location-independent working, which is of central importance for the dynamic company.

Joel Hofmänner

Chief Financial & Operating Officer | Well

«Thanks to the cloud transformation, the path for the new Well Health platform was optimally paved within a very short time. Thanks to the Workplace as a Service from isolutions, we can focus on the further development of our digital platform and keep operational expenses in the IT area to a minimum. This is absolutely central for us as a leanly organized start-up.»

More Success Stories

Mann schaut auf das Handy mit der offenen Well Gesundheits-App


The Modern Workplace as an Enabler for Innovation in the Healthcare Industry

Labor Diabetes Center Berne

Diabetes Center Berne

More flexibility in diabetes research thanks to Azure and Workplace as a Service

Junge Studenten sitzend im Schulzimmer am Laptop

Digital and modern Exam Management: Automation, Flexibility and increased Efficiency

LOWA Wanderung


Modern workplace without internal IT specialists

SalutaCoach Applikation


Thanks to new application to reduction of numerous additional efforts

Expertsuisse Header


Support and Project Manager for successful Evaluation Process

Swissgrid Headquarter


New Contact Center Solution for a Modern Workplace with more Scalability and Flexibility

Lusee isolutions Story


Thanks to interactive Conversations increased Sales Opportunities

Fachhochschule Nordwestschweiz Migration Microsoft Teams

Fachhoschule Nordwestschweiz

Lower Licenses Costs with Microsoft Teams Telephony

V-ZUG - Story


International Business driven by Introduction of Microsoft D365

BOBST Life Program


Employee Experience 2.0 - Leading Innovation BOBST Life Program for 5'000 Employees

Securitas Group Microsoft 365


With the Introduction of M365 to the Company Culture Booster

Migros Collaboration Platform


Digital Identity, M365 Toolkit and better enterprise-wide Communications

Rotpunkt Apotheken - Story

Rotpunkt Apotheken

Increased Efficiency and fewer Excel Lists thanks to Microsoft D365

BFU IT Framework


New Web Application leads to 80% higher Data Quality

AMAG Modern Collaboration Teams


Future Workplace with M365 Suite rolled out to 6'500 Employees

Innosuisse IT Plattform Azure Cloud


Efficiency Increase of the Innovation Promotion Process thanks to individual Solution «Innolink»

KIBAG Digitaler Arbeitsplatz


Successful Introduction of the digital Workplace thanks to User Adoption for 1'200 Employees

Gartenmann Engineering WaaS

Gartenmann Engineering

From successful Cloud Transformation to secure and reliable Operation



Increased Security in Operations thanks to Migration to the Cloud and M365

Swisstransplant - Story


Digitization of Processes for improved Planning and as an Innovation Driver

SIX Group Digital Workplace

SIX Group

Despite strong Regulations with Flex-Client to modern Workplace and Innovation Drive

SBB User Adoption


Change Management leads to mutual Understanding and increased Productivity among 25'00 Employees

Möbel Pfister

Möbel Pfister

Improved evaluation of customer data and optimization of personnel planning

CYBERA Plattform Zur Bekämpfung Und Prävention Von Cyberkriminalität


Combat Cyber Risks with secure and privacy-compliant Web Application on Azure

SBB Microsoft 365 Roll-out


Over 30'000 Users migrated to new digital Workplace and saved Costs in the Process

Menschen in einer Sitzung am Glastisch, das alle spiegelt


More efficient Work from anywhere and predictable IT Costs thanks to Cloud Migration

Sika Modern Workplace


With Change Management 20'000 Employees migrated to M365 in a short Time for increased Efficiency

HotellerieSuisse Digitalisierung der Anträge zur Coronaentschädigung


Power Automate Workflow improves Claims and Compensation Processing

Migros Microsoft 365


Roll-out of M365 simplifies Collaboration internally and with all Partners