The Modern Workplace as an Enabler for Innovation in the Healthcare Industry

Well Gesundheit AG pursues the mission of bringing together all service providers and insurers to provide the best possible care for users. Thanks to the transformation to the cloud, the start-up's entire IT infrastructure could be set up within a very short time. In addition, the introduction of the Workplace as a Service allows employees to focus on their core business, since IT support is fully covered by isolutions. 

Well Gesundheit is a joint project of CSS, Medi24, Visana, Zur Rose, Galenica and Swiss Medical Network. The vision is to lead the Swiss healthcare system into the digital future together with other partners. Well's users receive fast and high quality treatment, transparency, active support in health matters, a wide range of digital and physical health services, and secure health data management. At the touch of a button, they are connected to the Swiss healthcare system.

Initial Situation

Well Gesundheit AG was founded in 2021 as a joint venture start-up of the Swiss health insurers CSS and Visana as well as Medi24 and Zur Rose, with the aim of setting digital and innovative milestones in the Swiss healthcare market. As part of this foundation, the complete IT infrastructure for the newly emerging company had to be built within a very short time. For the technology start-up, the solution was to enable rapid growth and provide operational relief.


In less than four weeks, the specialists from isolutions set up and put into operation a complete workplace environment (user and device management, e-mail, calendar, document storage, teams, and much more) based on the Microsoft 365 Cloud for Well. Today, the employees of Well AG work with their end devices (Windows/Mac, cell phones) in the Microsoft Cloud. They benefit from the ability to work together on documents in real time and share them with internal and external parties, as well as hold chats and meetings. Thanks «Workplace as a Service», employees can completely rely on isolutions' service when it comes to maintenance, backup, monitoring of the systems or user support, and can devote themselves entirely to their core business.

weeks for the complete conversion
Icon Cloud Alert
< 1 incident per month
Drei iPhones, welche die App von Well Gesundheit zeigen


  • The new solution makes it possible to start operations quickly and easily without having to purchase and maintain local IT systems.
  • In the first two years, Well grew from 7 to over 30 employees without making additional investments in the workplace solution. This was possible thanks to the easy scalability of the Workplace as a Service solution.
  • Scalable and manageable costs due to monthly fixed costs per user including full IT support by isolutions.
  • Possibility for location-independent working, which is of central importance for the dynamic company.

Joel Hofmänner

Chief Financial & Operating Officer | Well

«Thanks to the cloud transformation, the path for the new Well Health platform was optimally paved within a very short time. Thanks to the Workplace as a Service from isolutions, we can focus on the further development of our digital platform and keep operational expenses in the IT area to a minimum. This is absolutely central for us as a leanly organized start-up.»

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