Employee Experience 2.0 - Leading Innovation BOBST Life Program for 5'000 Employees
BOBST is a leading global supplier of systems and services for substrate processing, printing and treatments for labels, flexible materials, folding boxes and corrugated cardboard. Founded in 1890 by Joseph Bobst in Lausanne, the company is now active across more than 50 countries. BOBST has 19 production sites in 11 countries and employs over 5'600 employees worldwide.
Initial Situation
Up to that point, internal collaboration had been laborious, as documents were mainly stored in a nested folder structure on an on-premises file server. This made it impossible for teams to work on documents at the same time, meaning tasks took much longer than necessary. Collaboration with external partners was primarily handled via Citrix. The user experience was unsatisfactory due to the complicated authentication process along with performance and stability issues. To overcome these particular challenges and improve internal communication across the various locations, the company decided to switch to Microsoft Teams. In addition to modern file storage, the move from Skype for Business to Microsoft Teams also played a key role in this new type of collaboration.
Solution
To increase productivity and make internal and external collaboration more flexible, the company decided to move to the cloud. Microsoft 365 and Microsoft Teams in particular will serve as a centralized, integrated collaboration platform. This allows employees to access the resources they need at any time, from anywhere and from any device, and to attend meetings virtually.
The company’s network was not designed to work with cloud applications, so the network had to be upgraded before M365 could be rolled out across the entire organization. In addition to the technical additions and upgrades, isolutions supported BOBST with the creation of its collaboration governance. The company employs a large number of employees who need to work with the new tools. A solid change management concept was therefore of great importance. A communication and training concept was developed and pilot groups were defined as part of various workshops. These groups tested the tools in advance and adjustments were made in a feedback loop. This ensured the highest possible level of user adoption.
Stéphane Mader
Head of Group Marketing & Communication | BOBST Group AG
«At BOBST, we have set out to shape the future of the packaging world by actively driving the industry transformation. To do so, we are committed to fully digitalize and transform our company. Our partner isolutions is supporting us on this journey by creating an attractive digital workplace and empowering our employees to embrace the new way of working. This new way of working needs an adapted toolset, enhanced skillset and a new mindset.»
Put the customer first
Livia Ledermann
Project & Event Management
BOBST
As visionaries, we want to conquer the world
Valeria Pelosini
Head of IT Projects
BOBST
Long live the team spirit
Jean-Pierre Sudan
Business Rqeuirements Lead
BOBST
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