From Migration to long-term Partner: SBB on the Path to Digitalization with isolutions

In a long-standing partnership with the Swiss Federal Railways (SBB), isolutions has not only achieved the goals set in the area of the introduction of public cloud services, but has also significantly promoted the acceptance of modern technologies among employees. The automated migration of 40,000 mailboxes to the cloud, data migration, training for SBB's top management and comprehensive support in the area of the Power Platform are just some of the impressive milestones that have been achieved together in recent years.

Swiss Federal Railways (SBB) Ltd is the leading company in Switzerland's public transport sector and is one of the country's largest employers. As a public limited company under special law, it is active in the key areas of passenger transport and rail infrastructure. Every day, SBB manages the transport of over 1.16 million passengers and 180'000 tons of goods. With a dedicated workforce of more than 34'200 employees, SBB is the backbone of public transport and pursues a shared vision of forward-looking mobility.

Initial Situation

Large companies such as SBB usually have IT teams in place, but there is often a lack of resources and specific know-how for projects. In isolutions, SBB has found a strong Microsoft partner who understands the unique requirements of SBB in the enterprise sector and can develop appropriate solutions. One of the first challenges was to seamlessly transfer 40,000 mailboxes to the cloud after the Windows 10 rollout. This required expertise that went beyond the mechanisms provided by the manufacturer. Here, isolutions was able to help SBB find a solution quickly and efficiently with experienced cloud architects and engineers. The shift of workloads to the cloud also entailed changes to the IT operations model, which were also successfully supported by isolutions.

With the simultaneous introduction of Microsoft 365, a clean strategy for acceptance and application was essential. SBB was able to rely on a team of experts at isolutions to ensure smooth user adoption. With an adapted change management program, SBB's top management was initially trained in modern leadership and the introduction of new tools for other user groups was ensured. The migration to the cloud and the introduction of Microsoft 365 have also opened up further opportunities for Power Platform services that support SBB's processes and improve efficiency.

Solutions

migrated mailboxes
TB data migrated to Microsoft Teams
clients put into operation
>
created Power Apps
SBB User Adoption

Benefit

  • By using cloud technologies, SBB has been able to make significant savings, eliminate redundant tools and deploy resources in areas that increase business value.

  • With the use of Power Platform, workflows have been standardized and unified.

  • Thanks to modern client management, SBB has not only been able to make processes more efficient, but also significantly improve IT security.

  • The change management program has led to increased user adoption and contributed significantly to the success of the project.

  • Thanks to isolutions' many years of cooperation and expertise, SBB is achieving its goals faster and more efficiently.

Ulrich Leutwiler

Head of Product Management Collaboration | SBB

«The cooperation with isolutions went very well throughout all project steps. The isolutions team was very alert, full of ideas but also reliable! Many thanks for the great cooperation.»

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