From Migration to long-term Partner: SBB on the Path to Digitalization with isolutions

In a long-standing partnership with the Swiss Federal Railways (SBB), isolutions has not only achieved the goals set in the area of the introduction of public cloud services, but has also significantly promoted the acceptance of modern technologies among employees. The automated migration of 40,000 mailboxes to the cloud, data migration, training for SBB's top management and comprehensive support in the area of the Power Platform are just some of the impressive milestones that have been achieved together in recent years.

Swiss Federal Railways (SBB) Ltd is the leading company in Switzerland's public transport sector and is one of the country's largest employers. As a public limited company under special law, it is active in the key areas of passenger transport and rail infrastructure. Every day, SBB manages the transport of over 1.16 million passengers and 180'000 tons of goods. With a dedicated workforce of more than 34'200 employees, SBB is the backbone of public transport and pursues a shared vision of forward-looking mobility.

Initial Situation

Large companies such as SBB usually have IT teams in place, but there is often a lack of resources and specific know-how for projects. In isolutions, SBB has found a strong Microsoft partner who understands the unique requirements of SBB in the enterprise sector and can develop appropriate solutions. One of the first challenges was to seamlessly transfer 40,000 mailboxes to the cloud after the Windows 10 rollout. This required expertise that went beyond the mechanisms provided by the manufacturer. Here, isolutions was able to help SBB find a solution quickly and efficiently with experienced cloud architects and engineers. The shift of workloads to the cloud also entailed changes to the IT operations model, which were also successfully supported by isolutions.

With the simultaneous introduction of Microsoft 365, a clean strategy for acceptance and application was essential. SBB was able to rely on a team of experts at isolutions to ensure smooth user adoption. With an adapted change management program, SBB's top management was initially trained in modern leadership and the introduction of new tools for other user groups was ensured. The migration to the cloud and the introduction of Microsoft 365 have also opened up further opportunities for Power Platform services that support SBB's processes and improve efficiency.


migrated mailboxes
TB data migrated to Microsoft Teams
clients put into operation
created Power Apps
SBB User Adoption


  • By using cloud technologies, SBB has been able to make significant savings, eliminate redundant tools and deploy resources in areas that increase business value.

  • With the use of Power Platform, workflows have been standardized and unified.

  • Thanks to modern client management, SBB has not only been able to make processes more efficient, but also significantly improve IT security.

  • The change management program has led to increased user adoption and contributed significantly to the success of the project.

  • Thanks to isolutions' many years of cooperation and expertise, SBB is achieving its goals faster and more efficiently.

Ulrich Leutwiler

Head of Product Management Collaboration | SBB

«The cooperation with isolutions went very well throughout all project steps. The isolutions team was very alert, full of ideas but also reliable! Many thanks for the great cooperation.»

More Success Stories

Sitzung mit 3 Frauen und einem Mann in einem Büro


Collaboration with Change Management strengthened: LGT relies on Microsoft 365 and Copilot

Helion isolutions Story

Helion Energy AG

Digital Transformation for Energy Pioneer Helion

Shell Lubricants Öl wird bei einem Auto in die Hube geleert

Shell Lubricants Switzerland AG

Efficient Product Planning in Seconds thanks to new Web Application

SBB Zug von vorne am Zürich Hauptbahnhof


From Migration to long-term Partner: SBB on the Path to Digitalization with isolutions

Forumlar für den Test von Drogensubstanzen

Stadt Zürich Drogeninformationszentrum

Transformative Efficiency: How DIZ optimizes its Service thanks to Low-Code App

Drei Personen stehen und reden in einem Sitzungszimmer


Evaluation expertise: How isolutions helped MLL Legal to select an efficient and neutral partner

Mehrere Kühe auf einer grünen Weide


Efficient Customer Service and Process Optimization thanks to digital CRM Solution

Zwei Schweizer Seilbahnen fahren den Berg hinauf

Seilbahnen Schweiz

Better accident prevention thanks to new accident database

Bell Food Group

Bell Food Group

The training portal successfully supported the introduction of Microsoft 365

Mann schaut auf das Handy mit der offenen Well Gesundheits-App


The Modern Workplace as an Enabler for Innovation in the Healthcare Industry

Labor Diabetes Center Berne

Diabetes Center Berne

More flexibility in diabetes research thanks to Azure and Workplace as a Service

Junge Studenten sitzend im Schulzimmer am Laptop

Digital and modern Exam Management: Automation, Flexibility and increased Efficiency

LOWA Wanderung


Modern workplace without internal IT specialists

SalutaCoach Applikation


Thanks to new application to reduction of numerous additional efforts

Expertsuisse Header


Support and Project Manager for successful Evaluation Process

Swissgrid Headquarter


New Contact Center Solution for a Modern Workplace with more Scalability and Flexibility

Lusee isolutions Story


Thanks to interactive Conversations increased Sales Opportunities

Fachhochschule Nordwestschweiz Migration Microsoft Teams

Fachhoschule Nordwestschweiz

Lower Licenses Costs with Microsoft Teams Telephony

V-ZUG - Story


International Business driven by Introduction of Microsoft D365

BOBST Life Program


Employee Experience 2.0 - Leading Innovation BOBST Life Program for 5'000 Employees

Securitas Group Microsoft 365


With the Introduction of M365 to the Company Culture Booster

Migros Collaboration Platform


Digital Identity, M365 Toolkit and better enterprise-wide Communications

Rotpunkt Apotheken - Story

Rotpunkt Apotheken

Increased Efficiency and fewer Excel Lists thanks to Microsoft D365

BFU IT Framework


New Web Application leads to 80% higher Data Quality

AMAG Gebäude von aussen in Zug


Future Workplace with M365 Suite rolled out to 6'500 Employees

Innosuisse IT Plattform Azure Cloud


Efficiency Increase of the Innovation Promotion Process thanks to individual Solution «Innolink»

KIBAG Digitaler Arbeitsplatz


Successful Introduction of the digital Workplace thanks to User Adoption for 1'200 Employees

Gartenmann Engineering WaaS

Gartenmann Engineering

From successful Cloud Transformation to secure and reliable Operation



Increased Security in Operations thanks to Migration to the Cloud and M365

Swisstransplant - Story


Digitization of Processes for improved Planning and as an Innovation Driver