With the Introduction of M365 to the Company Culture Booster

To standardize the heterogeneously used work tools and improve collaboration, the Securitas Group opted for a cloud-based solution. Thanks to Microsoft 365, employees can collaborate more efficiently and knowledge is more easily accessible. This resulted in 80% active users – and the trend is rising.

Started as a guarding company in 1907 and since then developed into a full-service provider, the Securitas Group is now number one in the Swiss market when it comes to security. The family-owned company includes 25 subsidiaries in Switzerland, Germany, Austria, other European countries and beyond. Thanks to leading know-how and many years of experience in the security sector, Securitas stands for high-quality services and outstanding technical competence. Over 16‘000 employees work in the network and are committed to making their customers everyday lives safer.

Initial Situation

Challenged by various internal and external drivers, the Securitas Group with its more than 25 basically independently operating Group companies has experienced a sharp increase in interactions across borders in recent years. The tools previously used for day-to-day collaboration were very heterogeneously set up across the entire Group, had a correspondingly poor fit, and thus prevented efficient collaboration in a modern, fast-paced working world. With the decision to introduce the cloud-based collaboration and communication platform Microsoft 365, the Securitas Group is not only introducing a new, uniform and thus standardized technology, but also a new way of working together. As the main partner for all user adoption topics, isolutions plays a central role in this transformation.


Based on its valuable experience from comparable projects in similarly heterogeneous setups, isolutions structured the overarching procedure for the entire roll-out and provided decisive and active support in all steps from preparation to the effective onboarding of employees.
In a first phase, the collaboration governance was created and coordinated, based on six parallel pilot projects. Further central preparations included the development of the communication plan with all contents, as well as the concepts and documents for the trainings and coachings. All information, concepts and content were prepared in a newly created «Microsoft 365 Roll-out Portal» for self-service access by all employees. In a second phase, the actual introduction at the first and largest three group companies or organizational units was supported in local projects - based on the prepared material. In further phases, the Microsoft 365 platform will be successively rolled out in the remaining group companies. The isolutions team continues to support this process through communication, training and coaching measures. This support is complemented by effective project management and targeted measures to ensure the highest possible user acceptance.

active users of the platform (tendency increasing)
subsidiaries already onboarded (more to follow)
out of 10 points for project satisfaction


  • Thanks to the Microsoft 365 platform, the Securitas Group has modern and efficient working tools for collaboration and communication, across borders.
  • For the Securitas Group, the introduction of the Microsoft 365 platform is not just the introduction of a new technology, but a new way of modern collaboration.
  • These changes reinforce the cultural change in the company and lead to more transparency. Knowledge is better available to employees and more easily accessible.

Reto Lütolf

Chief Digital Officer | Securitas

«The isolutions team has brought decisive elements to the table on our joint path so far. Very valuable for us are the experiences from comparable constellations, the methodical approach adapted to them, the coordination and planning derived from them, and last but not least the efficient and energetic assumption of many tasks on the way. Also very welcome are the quick, well-founded clarifications and inputs on detailed technical questions.»

More Success Stories

SBB Zug von vorne am Zürich Hauptbahnhof


From Migration to long-term Partner: SBB on the Path to Digitalization with isolutions

Forumlar für den Test von Drogensubstanzen

Stadt Zürich Drogeninformationszentrum

Transformative Efficiency: How DIZ optimizes its Service thanks to Low-Code App

Drei Personen stehen und reden in einem Sitzungszimmer


Evaluation expertise: How isolutions helped MLL Legal to select an efficient and neutral partner

Mehrere Kühe auf einer grünen Weide


Efficient Customer Service and Process Optimization thanks to digital CRM Solution

Zwei Schweizer Seilbahnen fahren den Berg hinauf

Seilbahnen Schweiz

Better accident prevention thanks to new accident database

Bell Food Group

Bell Food Group

The training portal successfully supported the introduction of Microsoft 365

Mann schaut auf das Handy mit der offenen Well Gesundheits-App


The Modern Workplace as an Enabler for Innovation in the Healthcare Industry

Labor Diabetes Center Berne

Diabetes Center Berne

More flexibility in diabetes research thanks to Azure and Workplace as a Service

Junge Studenten sitzend im Schulzimmer am Laptop


Digital and modern Exam Management: Automation, Flexibility and increased Efficiency

LOWA Wanderung


Modern workplace without internal IT specialists

SalutaCoach Applikation


Thanks to new application to reduction of numerous additional efforts

Expertsuisse Header


Support and Project Manager for successful Evaluation Process

Swissgrid Headquarter


New Contact Center Solution for a Modern Workplace with more Scalability and Flexibility

Lusee isolutions Story


Thanks to interactive Conversations increased Sales Opportunities

Fachhochschule Nordwestschweiz Migration Microsoft Teams

Fachhoschule Nordwestschweiz

Lower Licenses Costs with Microsoft Teams Telephony

V-ZUG - Story


International Business driven by Introduction of Microsoft D365

BOBST Life Program


Employee Experience 2.0 - Leading Innovation BOBST Life Program for 5'000 Employees

Securitas Group Microsoft 365


With the Introduction of M365 to the Company Culture Booster

Migros Collaboration Platform


Digital Identity, M365 Toolkit and better enterprise-wide Communications

Rotpunkt Apotheken - Story

Rotpunkt Apotheken

Increased Efficiency and fewer Excel Lists thanks to Microsoft D365

BFU IT Framework


New Web Application leads to 80% higher Data Quality

AMAG Gebäude von aussen in Zug


Future Workplace with M365 Suite rolled out to 6'500 Employees

Innosuisse IT Plattform Azure Cloud


Efficiency Increase of the Innovation Promotion Process thanks to individual Solution «Innolink»

KIBAG Digitaler Arbeitsplatz


Successful Introduction of the digital Workplace thanks to User Adoption for 1'200 Employees

Gartenmann Engineering WaaS

Gartenmann Engineering

From successful Cloud Transformation to secure and reliable Operation



Increased Security in Operations thanks to Migration to the Cloud and M365

Swisstransplant - Story


Digitization of Processes for improved Planning and as an Innovation Driver

SIX Group Digital Workplace

SIX Group

Despite strong Regulations with Flex-Client to modern Workplace and Innovation Drive

SBB User Adoption


Change Management leads to mutual Understanding and increased Productivity among 25'000 Employees

Möbel Pfister

Möbel Pfister

Improved evaluation of customer data and optimization of personnel planning