Customer Experience

Beratung von Kunden vor Fensterfront zur besten Customer Experience

Boost your customer experience to set you apart from your competitors. Gain a complete overview of your customers through the integration of marketing, sales and service processes in a central system. This helps you to respond more quickly and effectively to customer needs and achieve higher customer satisfaction.


We bring you closer to your Customers

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CRM Consulting

A successful customer relationship starts by focusing on the customer. With a good CRM you can work goal-oriented, understand your customer better, as well as identify sales opportunities.

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Digital Sales

How good are you at assessing your sales opportunities? We help you optimize your sales process. No frills, no unnecessary extras - simply sales.

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Marketing Automation

Marketing automation enables efficient customer interaction across all touchpoints – automated and tailored to the customer. Thanks to customer journeys, you can automate and individualize marketing processes.

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Customer Services

Customer service is the service you provide to your customers before they buy, during and after they use you - and which helps you stand out from the competition. Customer service means offering the customer more than he expects.

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Do not hesitate to contact me.

André Meier

Business Unit Lead - Customer Experience
Wirtschaftsinformatiker FA
André Meier

Successes & News

More about Customer Expreience

Expertsuisse Header

Success Story

Support and Project Manager for successful Evaluation Process

Together with EXPERTsuisse, isolutions develops their requirements for a new member and education management tool. isolutions supports the process and provides a project manager.

Sika Modern Workplace

Success Story

With Change Management 20'000 Employees migrated to M365 in a short Time for increased Efficiency

Sika needed to digitize its workplace quickly because its existing cloud solution was being discontinued. Thus, a functioning solution had to be found quickly, which also had to be guaranteed for 12 languages.

Hellbraunes älteres Gebaude der Testex von aussen

Success Story

The entire IT from a single source

TESTEX has chosen the forward-looking and infinitely scalable Microsoft technology platform and isolutions as its strategic IT partner.

Studierende sitzen zusammen, schauen in Laptop und besprechen etwas

Success Story

Over 700 Users migrated to the Microsoft Cloud for a modern CRM

The Zurich University of Applied Sciences (ZHAW) is taking off and migrating its Microsoft Dynamics 365 to the cloud with isolutions.

Infront Austausch ohne Medienbruch

Success Story

More exchange and transparency thanks to Dynamics 365

More exchange and transparency without media discontinuity thanks to seamless contract management from Dynamics 365 and SharePoint.

BKW CRM System

Success Story

Optimized sales processes and better customer care thanks to CRM D365

Efficient sales processes from the cloud for the deregulated energy market. To provide BKW with added value, a group-wide integration-ready customer relationship management project was launched under the name of futureCRM.

Sozialdepartement Stadt Zürich

Success Story

With xRm away from the Excel solution

Move away from Excel to more effective and efficient collaboration with xRm.