Customer Experience

Beratung von Kunden vor Fensterfront zur besten Customer Experience

Boost your customer experience to set you apart from your competitors. Gain a complete overview of your customers through the integration of marketing, sales and service processes in a central system. This helps you to respond more quickly and effectively to customer needs and achieve higher customer satisfaction.


We bring you closer to your Customers

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CRM Consulting

A successful customer relationship starts by focusing on the customer. With a good CRM you can work goal-oriented, understand your customer better, as well as identify sales opportunities.

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Digital Sales

How good are you at assessing your sales opportunities? We help you optimize your sales process. No frills, no unnecessary extras - simply sales.

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Marketing Automation

Marketing automation enables efficient customer interaction across all touchpoints – automated and tailored to the customer. Thanks to customer journeys, you can automate and individualize marketing processes.

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Customer Services

Customer service is the service you provide to your customers before they buy, during and after they use you - and which helps you stand out from the competition. Customer service means offering the customer more than he expects.

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Do not hesitate to contact me.

André Meier

Business Unit Lead - Customer Experience
Wirtschaftsinformatiker FA
André Meier

Successes & News

More about Customer Expreience

Drei Personen stehen und reden in einem Sitzungszimmer

Success Story

Evaluation expertise: How isolutions helped MLL Legal to select an efficient and neutral partner

MLL Legal optimized its work processes thanks to isolutions' evaluation expertise. Intensive workshops and online surveys were used to integrate employees at an early stage, develop optimized processes and lay the foundation for the selection of a suitable partner.

Mehrere Kühe auf einer grünen Weide

Success Story

Efficient Customer Service and Process Optimization thanks to digital CRM Solution

Swissgenetics improved the work processes of its sales force by implementing a modern CRM solution. The digital solution enables efficient customer service, centralized data collection and strengthens long-term customer loyalty.

Expertsuisse Header

Success Story

Support and Project Manager for successful Evaluation Process

Together with EXPERTsuisse, isolutions develops their requirements for a new member and education management tool. isolutions supports the process and provides a project manager.

Hellbraunes älteres Gebaude der Testex von aussen

Success Story

The entire IT from a single source

TESTEX has chosen the forward-looking and infinitely scalable Microsoft technology platform and isolutions as its strategic IT partner.

Studierende sitzen zusammen, schauen in Laptop und besprechen etwas

Success Story

Over 700 Users migrated to the Microsoft Cloud for a modern CRM

The Zurich University of Applied Sciences (ZHAW) is taking off and migrating its Microsoft Dynamics 365 to the cloud with isolutions.

Infront Austausch ohne Medienbruch

Success Story

More exchange and transparency thanks to Dynamics 365

More exchange and transparency without media discontinuity thanks to seamless contract management from Dynamics 365 and SharePoint.