Increased Security in Operations thanks to Migration to the Cloud and M365

Rega migrated various services from an on-premises environment to Azure and Microsoft 365 to ensure the smooth operation and support of its cloud services. In this context, isolutions is responsible for the operation, maintenance and support of the M365 and Azure solutions, and likewise provides support for migration to the cloud. It also furnished Rega with various customized solutions.

The Swiss air rescue service Rega is a non-profit private foundation for air rescue in Switzerland, and is supported by various patrons. The service is available around the clock, every day of the year, for those who need it. Rega provides rapid, professional medical help by air and assists people in emergencies from its 13 helicopter bases around Switzerland and three ambulance jets. Rega employs around 400 members of staff and utilizes state-of-the-art rescue helicopters and ambulance jets. Each year, Rega helps more than 11‘000 patients.

Initial Situation

Rega has started migrating various services from on-premises to Azure and Microsoft 365. The company approached a number of managed cloud service providers to ensure the smooth operation and support of these cloud services.

In the end, they settled on isolutions. Following the evaluation phase, services were set up specifically for Rega and gradually entered into operation as part of a transition phase.

Solution

isolutions ensures the operation, maintenance and support of the Microsoft 365 and Azure solutions and provides support with cloud migration. isolutions also provides Rega with customized solutions. As part of the transition, the existing configurations were analyzed, while best practices with respect to isolutions and Microsoft were tested, optimized and provided with maintenance and support. Applications and servers were also migrated step by step towards the cloud. In addition, maintenance and support was provided by isolutions.

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employees
mailboxes with SEPPmail encryption
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servers

Benefits

  • Rega is always aware of the availability and functionality of its IT services.
  • A reliable operating partner for Microsoft 365 and Azure, as well as all updates. Prompt recovery is guaranteed in the event of an emergency.
  • Enhanced security thanks to cloud security management: Early detection and avoidance of security incidents thanks to regular monitoring and optimization of configurations relevant to security (e.g. multi-factor authentication, external sharing and threat management guidelines).
  • Increases in the efficiency and effectiveness of the operation of IT services thanks to a high level of standardization and automation.
  • Transparent and predictable costs.

Lukas Müller

Head of IT | Rega

«isolutions is assisting Rega with the step-by-step implementation of Office 365. The aim is to roll-out digitalization as effectively as possible based on the Microsoft ecosystem. At the same time, new Regaspecific services are being developed and operated in the Azure Public Cloud. isolutions is a very reliable and agile partner for Rega. Rega’s high quality standards are met at all times.»

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