When data drives trains: More punctuality at SBB thanks to a new dashboard

Introduction

The “Production Dashboard” is a central management tool for cross-functional control of rail production. It was developed on behalf of the CEO and supports production meetings by providing a transparent, fact-based view of the current situation.

Since 2022, the dashboard has also been used by the Operation Center as a live overview of operational status. It is available across SBB and serves as a foundation for various central control and information functions.

Initial Situation

SBB was historically organized into divisions, making it difficult for top management to gain a comprehensive and up-to-date overview of operations. Decisions often had to be made based on incomplete and fragmented information. The goal was therefore to create a central platform that enables a cross-divisional, fact-based, and transparent view of the entire rail production.

Solution

As part of the project, the Production Dashboard (Dashprod) was developed together with isolutions. The system provides a live view of SBB’s current operational and production status, with data updated almost in real time. Clear and intuitive visualizations helped break down divisional silos and significantly increase transparency.

Business Value

Centralized control

Improved manageability of rail production through a consolidated, visual view of key company-wide KPIs

Data-driven decisions

Real-time decision-making based on continuously updated, fact-based metrics

Full transparency

Consistent KPIs across organizational units at different levels of granularity

Flexible analysis

Ability to analyze operations using time-based, geographic, and historical filters

High data quality

Increased reliability through systematic identification of inconsistencies in data sources

Clear visualization

Enhanced management understanding through user-friendly and well-structured dashboards

Live
Improved control through a centralized live overview
%
real-time updated data foundation for rail production
dashboard providing a unified, company-wide perspective

Ulrich Grieb

SBB

«I appreciate the isolutions team for their straightforward and direct communication. For all my requirements, we quickly found solutions that were often closer to my original vision than expected. I bring the vision and requirements – they deliver. The collaboration is also very pleasant, and even included meeting in person for a drink after work.»

About SBB

Swiss Federal Railways (SBB) is the leading company in Switzerland’s public transport sector and one of the country’s largest employers. As a federally governed corporation, it operates in key areas such as passenger transport and rail infrastructure. SBB transports over 1.16 million passengers and around 180,000 tons of goods daily. With more than 34,200 employees, it forms the backbone of public transport and pursues a vision of future-oriented mobility.

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