When data drives trains: More punctuality at SBB thanks to a new dashboard
Introduction
Since 2022, the dashboard has also been used by the Operation Center as a live overview of operational status. It is available across SBB and serves as a foundation for various central control and information functions.
Initial Situation
SBB was historically organized into divisions, making it difficult for top management to gain a comprehensive and up-to-date overview of operations. Decisions often had to be made based on incomplete and fragmented information. The goal was therefore to create a central platform that enables a cross-divisional, fact-based, and transparent view of the entire rail production.
Solution
As part of the project, the Production Dashboard (Dashprod) was developed together with isolutions. The system provides a live view of SBB’s current operational and production status, with data updated almost in real time. Clear and intuitive visualizations helped break down divisional silos and significantly increase transparency.
Business Value
Centralized control
Improved manageability of rail production through a consolidated, visual view of key company-wide KPIs
Data-driven decisions
Real-time decision-making based on continuously updated, fact-based metrics
Full transparency
Consistent KPIs across organizational units at different levels of granularity
Flexible analysis
Ability to analyze operations using time-based, geographic, and historical filters
High data quality
Increased reliability through systematic identification of inconsistencies in data sources
Clear visualization
Enhanced management understanding through user-friendly and well-structured dashboards
Swiss Federal Railways (SBB) is the leading company in Switzerland’s public transport sector and one of the country’s largest employers. As a federally governed corporation, it operates in key areas such as passenger transport and rail infrastructure. SBB transports over 1.16 million passengers and around 180,000 tons of goods daily. With more than 34,200 employees, it forms the backbone of public transport and pursues a vision of future-oriented mobility.
























































