Senior Technical Consultant – Customer Experience
Job Description
Would you like to help customers unlock the full potential of Microsoft Dynamics 365 CRM and the Power Platform?
Be inspired by the isolutions Experience and become part of a team that openly shares knowledge, supports one another, and collaboratively develops innovative solutions for our customers.
This is what you get up for in the morning:
- You advise our customers on both technical and business-related topics surrounding Microsoft Dynamics 365 and the Power Platform.
- You analyze business and technical requirements, develop sustainable solution concepts, and drive their implementation in close collaboration with customers and project teams.
- You take ownership of your implementations and support customers throughout the successful delivery of their solutions.
- You proactively identify customer needs and develop pragmatic, sustainable solutions.
- You leverage your technical expertise to help customers get the most out of the Microsoft platform.
- You explain complex technical concepts in a clear and understandable way and impress with your customer-oriented approach.
- You continuously expand your knowledge of Dynamics 365, the Power Platform, and the broader Microsoft ecosystem, actively bringing new ideas into the team.
We would like you to:
- Several years of experience as a Technical Consultant in IT projects.
- Experience as a CRM Technical Consultant or Low-Code Developer working with Microsoft Dynamics 365 and the Power Platform.
- Passion for modern technologies and innovation within the Microsoft ecosystem.
- The ability to quickly understand customer requirements, develop pragmatic solutions, and implement them technically.
- Strong organizational and communication skills.
- Experience designing, facilitating, and conducting workshops around Microsoft Dynamics 365 and the Power Platform, with the ability to gather and refine both business and technical requirements together with customers.
- A strong willingness to learn, take initiative, and a growth mindset.
- A degree from a university or university of applied sciences in Business Information Systems, Computer Science, Business Administration, or a related field.
- Excellent German and very good English language skills.
- Work location in Zurich, Bern, or Basel with flexible working models.
Application Process
What does the Application Process look like?
Benefits
isolutions - the way we are and work
Three cheers for Team Spirit
We work together and for one another. Everyone has their own responsibilities and brings their own personality and ability to the job. But there’s always time for a game of ping-pong or an after-work beer. #teamwork
Work-Life Balance, Home Office and Workation
How do you work? We believe in a hybrid model for maximum efficiency, which allows you to work flexibly. Do you want to combine work and vacation? Whether in the isolutions office, from home or workation - we make it possible. After all, a healthy work-life balance is important to us! #wecareaboutyou
Central Locations
All of our offices – Bern, Zurich, Basel and Barcelona – are centrally located, so they are well connected and have good transport links. #stayconnected #whereveryouare
Flat Hierarchies, open Feedback and corporate Culture
We believe in the skills and abilities of every employee. With us, it is not about climbing the career ladder – specialist and management skills are valued and rewarded equally. With us, you can get involved and make a difference. Exchange, open communication and feedback are all part of our corporate culture and are actively put into practice.
So we can achieve success together. #bettertogether
Events are in our DNA
Hard work should be rewarded! We always start the year with our SnowBootCamp, end the summer with a summer party and round off the year with a big Christmas party. But we also celebrate our successes throughout the year with quarterly parties, happenings and get-togethers – with the team and with clients. #celebratesuccesstogether #morefuntogether
For the Sake of the Environment
Thanks to our central locations, our employees can easily travel to the office by public transport. We offer all our employees a Half Fare Card to use on their commutes to and from work. And business trips are, of course, fully covered. #travelandwork
Employee Promotion and Development
Not only do we shape the future of our customers, we also offer our employees development opportunities – individually tailored to their personal needs. #shapeyourcareer
Holidays can also be extended
Because we want our employees to be able to relax, isolutions gives you 27 vacation days a year! You are fond of traveling and want even more vacations? No problem! At isolutions, you can buy up to 1 month of additional vacation days! #rechargeyourbatteries
+ 1 Week of Corporate Social Responsibility
Give something back to the world and your fellow human beings! We want to encourage our employees to do good. That’s why we give every employee an extra week of leave for social commitments. #getinvolved #socialresponsibility #charity
zäme rede
We always start the week together: Every Monday our CEO introduces the week, inspiring employees with their stories and celebrating their successes together. And refreshments are always provided. #mondayslikethis
